Our Terms

ARRIVING & LEAVING

You and your dogs must remain in your vehicle until it is your turn to use the fields. Allowing dogs out of cars in the car park when the previous user is in the field could have consequences for nervous and/or reactive dogs.

Vehicles must never be parked on the grass inside or outside the park.

Never enter the park while somebody else is in it. If the previous appointment is still in the field when your booking starts, please inform us immediately.

Once the field is vacated, secure the gate to the holding post and drive into the fields inner parking space. Gently close the gate behind you.

Inner park gates: on leaving the field, please always close the inner gate, even if someone is waiting to come in. This allows them the safe controlled access you were afforded on entry.
Please don’t divulge your passcode to anyone.

LIABILITY AND DAMAGE

Use of the field is entirely at your own risk. Unleash the Dogs accepts no liability for the death of or any injury of any person or dog, or for damage to any property. Unleash the Dogs also accepts no liability for any losses, claims, actions, damages, costs, expenses or other liability incurred whilst onsite. Yours and your dogs’ behaviour and actions are your sole responsibility and no claim can be made against Unleash the Dogs.

You are liable for any damage caused inside and outside of the field by you, your dog(s) or any person in your party. All dogs must be covered under their own third party insurance (public liability insurance). This is usually included in your pet insurance.

ETIQUETTE

Unleash the Dogs is a safe and peaceful retreat for everybody. Please give people and dogs plenty of space. Any disrespectful behaviour will lead to refusal of future use. Please respect our neighbours’ privacy and try and keep any barking to a minimum.

DOS AND DON’TS

Do not drop litter or leave toys or uneaten treats in the field. Dogs may swallow them and become ill so please take everything home with you at the end of your session.

No smoking anywhere on site.

No grooming anywhere on site.

If dogs wish to dig, encourage them to use the digging pit provided in the sensory garden. Any holes dug outside of the pit must be refilled and reported for safety and security reasons.

There must always be a ratio of no more than 4 dogs to 1 adult.

If you wish to share your slot with friends it is your responsibility to ensure that they read and agree to these Terms of Use. Please ensure that all dogs get along before bringing them to the facility.

EQUIPMENT

Unleash the Dogs is not liable for any death, damage, injury or loss to any person or animal while using the facility or the equipment within it, or to any third party as a result of any person or dog.

The equipment is for canine use only. Before using the facility or the equipment within it, visit the vet to ensure that dogs are physically fit and strong enough to perform activities.
Do not use equipment in wet or icy conditions as surfaces can become slippery.

Dogs must never be picked up and placed on obstacles. When using equipment above ground level dogs must wear a harness so that they can be supported during the exercise.

Never push dogs to do anything that they are not physically or mentally capable of. Allow dogs to go at their own pace and always give them the option of not doing something.

Always start with small versions of skills practised in a slow and controlled way with several repetitions. Shaping techniques (rewarding for each successive step that is closer to the final goal) are recommended.

Ensure dogs warm up properly with several repetitions of smaller, slower, simpler behaviours prior to working on the more complicated skills.

HEALTH & WELFARE

Do not bring your dog to the field if they are or have been unwell in the last 48 hours. Doing so could be harmful to other dogs.
Never leave dogs unattended in the field and no dogs to be left in vehicles while you walk other dogs in the field.
Please monitor the weather forecast and assess whether you and your dog will be comfortable in the weather that is forecast for your session. We are an outdoor facility exposed to the elements; in winter the ground will be muddy and slippery, if it’s sunny it will be hot. We strongly advise you to cancel your appointment 24 hours in advance if the weather is not suitable for you.

CANCELLATIONS & AMENDMENTS

Cancellations and amendments must be made 24 hours in advance of the scheduled booking.

PRIVACY

Unleash the Dogs is committed to ensuring that your privacy is protected. We hold your personal information in order to provide you with a service and for internal record keeping. Your name is needed to track payments and your email address is needed to send you the gate access code. If you opt in to receive news updates from us you have the option to opt out at any time. We will never pass your information to any third party. By processing your booking and indicating that you would like to receive further information from us, you consent to us using your personal information in the above ways.

PRICES

The standard booking fee covers 1-4 dogs; additional dogs are charged at £1.50 for 1-2 additional dogs and £3 for 3-4 additional dogs.

We hope you enjoy your visit to Unleash the Dogs!